TODO: a couple of sentences for the left column — what this project was and why it mattered.
TODO: the opening paragraph. Two or three sentences on what the problem was and what changed because of the work.
NOTE TO SELF: what happens when a pre-authorized debit goes off on its own, and what the screen does about it.
NOTE TO SELF: what a limit prevents before the charge lands.
NOTE TO SELF: and what rejecting does once it already has.
NOTE TO SELF: what the household is told and when — and what a returned payment says differently.
NOTE TO SELF: smarter AI Chester support, and fewer customer support tickets about pre-authorized debits.
TODO: the left column — what the work came to.
TODO: the right column — what it set up next.